The mycito* dedicated support team is ready to take telephone calls or Skype chats during office hours Monday - Friday from 9:00 - 16:00 local South Africa time or alternatively visit our website and client portal to view FAQs, comment in our forums or log support calls and track individual task journals in your project.
The mycito* specialized in-house Development Team will use the latest technology, best-of-breed coding principles and techniques to custom develop and align your instance to your company requirements for optimal performance and maximum business value, making mycito* fit your business.
All information stored in mycito* is securely managed and controlled with the build-in Secure Access Management System. Only you, your staff and our support team have access to your company information. Each mycito* instance requires acceptance of our terms and conditions with a Confidentiality Clause that protects the information you entrust to us.
Every mycito* instance upgraded monthly to the latest mycito* build giving you access to the latest and best mycito* has to offer, meaning you are never left behind.
A monthly BACKUP is made of every mycito* instance to a secure offline environment. CODE and DATA is preserved in our source control system for a flawless recovery after a catastrophic event.
The mycito* cloud network is hosted by a leading ISP (Internet Service Provider) where the servers are securely managed inside controlled data centres. Hardware and network appliances are on the forefront with true 99.9% uptime, while every component is dedicated 100% to all deployed mycito* instances only. The server and network specifications are:
mycito* and all mycito* certified regional partners have several consulting resources readily available to assist on mycito* deployment stabilisations, configurations, training and integration into existing and future business processes. These resources cover various team roles:
* Though this is optional we strongly advise SCHEDULE B to get you and your team going. We do a FREE 2 DAY SETUP session onsite at your head office, followed by a training session of your training coordinators to the maximum of 5 attendees per session. Thereafter you already qualify for your 5% DISCOUNT and your team is ready to use mycito*.
mycito* is a preferred cloud LMS (learner management software) built on an in-house developed BMP (business management platform) for local and international small, medium and large training centres, academies, colleges and institutions.
Designed and developed in South Africa as Software as a Service (SaaS) CLOUD offering. mycito* has a pay as you go model, no infrastructure costs, seamless upgrades, guaranteed levels of service and other cool stuff... Billing is per billable user, while guest users are FREE. That means you only pay for your operational team that you can EXPAND or CONTRACT to fit your day-to-day requirements.
Design, Development &
Admin, Finance, HR,
Made in South Africa
Using jQuery, Bootstrap and Font Awesome.
Team AVATARS by David Lanham, used for FUN, we change them every odd month. ^_^